Our business is expanding our Services

Note from Surfbest/Cognigen Agent Liaison

My name is John Farias and I am the new Cognigen Agent Liaison
for SurfBest. My role is to assure that all Cognigen agents are
pleased with the service which SurfBest provides. So, whether
you represent one SurfBest client or one thousand, SurfBest wants
to guarantee that all requests are addressed in a timely manner.
Anytime there is an issue with a client's account, i.e. setup or
a general inquiry that has not been resolved to your or the
client's satisfaction, know that I am here to resolve the situation.

We place great importance on your business and appreciate your
efforts to create new commerce. If you wish to contact me, my
email address is cognigen@surfbest.net. I welcome any comments or
suggestions regarding SurfBest. Thank you.

John Farias
SurfBest
cognigen@surfbest.net

STOCK REPORT ON COGNIGEN


October 3, 2001

Today, Cognigen Networks Inc announced a major three-part restructuring
of its corporate stock. These changes to the company's corporate
architecture include implementation of a shareholder mandated 1 for 8
reverse stock-split, the voluntary surrender and cancellation of 75% of
the company's option overhang, and the repurchase of 25% of the issued
and outstanding shares of its common stock.

Cognigen's Chairman and CEO, Darrell H. Hughes, outlined details of the
actions taken by the Board of Directors on this date, "Our company has
taken some very thoughtful and considered steps aimed at increasing the
investment value for our shareholders, making the company more attractive
to new investors, and positioning Cognigen for eventual listing with a
major stock exchange. These moves will not only enhance the value of our
equity in the near term, they will assure orderly and measured growth over
a longer term. All of the steps in this comprehensive process were made
possible through the unselfish cooperation of a large majority of our
shareholders."

For the complete press release, please see:
http://biz.yahoo.com/prnews/011003/sfw069_1.html

Best Regards
Newsletter Team
Cognigen Networks, Inc.
Stock Symbol : CGNT

Most Recent News On Stock

New Trading Symbol: CGNW

The OTC trading symbol for Cognigen Networks Inc has been
changed to CGNW, due to the recent 8:1 reverse split. This
is the result of Cognigen's successful execution of it's
business plan leading toward projected profitability and
listing on a major sock exchange. In early trading today,
the post-split stock was trading at $1.00 per share; a
13.64 percent increase over the prior day closing price.

Scams in Telecommunications

The Truth About Flat Rate Scams
August 2000 - by Kevin Anderson

Over the past decade, many Cognigen agents have been victimized, both as agents, and as clients of "flat rate" long distance scams. "Something for nothing" has always been a popular concept among those who are willing to suspend disbelief. Just when the last crop of flat rate scams die off, there always seems to be another on the horizon.

If it were possible to offer a flat rate unlimited long distance phone service, Cognigen would be one of the first companies to offer it. It is NOT possible, however - but nonetheless, flat rate scams seem to pop up with great regularity, typically lasting anywhere from 90 to 180 days before collapse. Even very bright people, who should know better, are taken in by these scams, and I am AMAZED every time.

Big Area Code Scam

Subject: Info. on the 809 area code scam
Here is information on the latest telephone scam going
around.... Just to follow up on this note. If you're ever in doubt of an area code, you can check where it is located by going to the following website: http://www.nanpa.com/ <http://www.nanpa.com/> READ THIS MESSAGE COMPLETLY. Post these area codes and watch out for them. DON'T EVER DIAL AREA CODE 809 This scam is being distributed all over the U.S.It is pretty scary - especially given the way they try to get you to call. MAJOR SCAM: Don't respond to Emails,phone calls, or web pages which tell you to call an "809" Phone Number. This is a very important issue of Scam Busters because it alerts you to a scam that is spreading extremely quickly -can easily cost you $24,000 or more, and is difficult to avoid unless you are aware of it. We'd like to thank Verizon for bringing this scam to
our attention. This scam has also been identified by the National Fraud Information Center and is costing victims a lot of money. There are lots of different permutations of this scam. HERE'S HOW IT WORKS: You will receive a message on your answering machine or your pager, which asks you to call a number beginning with area code 809. The reason you're asked to call varies. It can be to receive information about a family member who has been ill, to tell you someone has been arrested, died, to let you know you have won a wonderful prize, etc. In each case, you are told to call the 809 number right away. Since there are so many new area codes these days,people unknowingly return these calls. If you call from the U.S., you will apparently be charged $2,42per minute. Or, you'll get a long recorded message. The point is, they will try to keep you on the phone as long as possible to increase the charges. Unfortunately,when you get your phone bill, you'll often be charged more than $24,100.00. WHY IT WORKS: The 809 area code is located in the British Virgin Islands (The Bahamas) The 809 area code can be used as a "pay-per-call"\pard
line number, similar to 900 numbers in the U.S.Since 809 is not in the U.S., it is not covered by U.S.regulations of 900 numbers, which require that you be notified and warned of charges and rates involved when you call a "pay- per-call" number. There is also no requirement that the company
provide a to a period during which you may terminate the call without being charged. Further, whereas many U.S. phones have 900 number blocking to avoid these kinds of charges, 900 number blocking will not prevent calls to the 809 area code. We recommend that no matter how you get the message, if you are asked to call a number with an 809 area code that you don't recognize and/or investigate
further and just disregard the message. It's important to prevent becoming a victim of this scam, since trying to fight the charges afterwards can become a real nightmare That's because you did actually make the call. If you complain, both your local phone company and your long distance carrier will not want to get involved and will
most likely tell you that they are simply providing the billing for the foreign company. You'll end up dealing with a foreign company that argues they have done nothing wrong. Things are about to get worse, because that infamous
off-shore area code (809) is in the process of breaking up
into small chunks and you'll soon have to think twice about calling any of the following area code 242, 246, 264, 268, 284, 345, 441, 473, 664, 758 767,784, 787 868, 869, 876 as well as 809. Please forward this entire message to your friends,family and colleagues to help them become aware of this scam. AT&T's fraud information page:
www.att.com/fraud/home.html